Create Shop: Terms & Conditions

Shop Trader Terms & Conditions

“We”/ “Our” refers to Create Foundation, “You” refers to the trader.

We trade in 3 ways; shop, online and at markets, the following terms and conditions set out how this process works for our shops.

Our shop

Our shop is located in Pop Brixton and it is open to the public for a minimum of 30 hours each week. We offer a pay-per-month subscription to sell your products in our shops. These products can be anything from ceramics, greetings cards or artwork to clothing, accessories and beauty products.


Why sell in create shops?
In your monthly subscription you’ll get: 

  • An allocated space in our shop to sell your products.

  • Automatic enrolment on to the webshop for delivery and collection

  • Product shots of anything you’re selling

  • Marketing and publicity via our social media platforms 

  • A monthly transfer of your profits

We take:

  • 15% commission from your sales (this cover 3% merchant fees and a sales commission of 12%)


Application Process

  • Shop traders can apply for shop space via our online application form.

  • If you require another way to apply for space, please contact us and we can discuss your application over the phone or however works best for you.

Cost 

  • We have a modular system for displaying your work, each square is 20x20cm and costs from £10 to £15 PCM to rent depending on the length of your subscription. (See pricing structure below)

  • Pegboard squares can then be arranged into different display configurations, housing shelves or hangers depending on your needs. A 1 meter long shelf would cost between £50 and £70CM, based upon it taking up 5 squares of display space.

  • Our pricing is structure calculated is set as below:

    • 1 square - 1 month - £15.00

    • 1 square - 2 months - £12.50

    • 1 square - 3 months - £10.00

  • We offer a 25% discount on our prices for anyone under 26.

  • We also have space for art, prints, photography, accessories or anything else you might make, get in touch with us if you are unsure of the size space you require and we’ll be able to talk through options. 

  • Please think about how many squares your products would require, if you need help with this please refer to our website, or get in touch with our friendly team.

  • We don’t take any payment until we’ve met you and agreed your requirements.


Payments

  • We require a deposit of 1 month’s rent in order to set up your subscription. This is calculated based on the usage you have agreed with us, priced at a single month’s subscription (£15 per square).

  • By signing up to sell your products in shop, you are agreeing to pay recurring subscription payment for this service.

  • We take 15% commission from your sales, and send you a monthly payment of your profit via bank transfer less any merchant fees and postage.

  • We will transfer any outstanding payments to you via bank transfer no longer than 28 days after we have sold your item. You will receive automated email notifications when products have been sold.

  • You will receive a monthly payment notification via email. Please keep your email updated and ensure you mark any emails from us as ‘not junk’ so you are kept up to date with payments. 

  • We are unable to take any cash payments at this time, please contact us ASAP if you have any questions or need any help with payment methods.


Refunds

  • If you wish to cancel your monthly subscription, please notify us by completing an exit form.

  • We require a minimum of 10 days notice from your next invoicing period to cancel your subscription.

  • Cancellations received after this period will be processed within the next invoicing period.

  • If you have an outstanding arrears when requesting to cancel your subscription your deposit will be used to bring your account to balance.

  • A subscription can be cancelled only when an account is in balance and all items have been collected from the shop.

  • Shops will be open a minimum of 30 hours a week across unless otherwise specified. In the event that a shop is closed for more than 70% of those hours, we will issue a partial credit note to you for your rental costs during closure. This does not include public holidays such as Christmas, new years eve or bank holidays.


Marketing & Communications 

  • We will always contact you using the email you have provided us with. If you change your email address, please let us know as soon as you can. 

  • We will take product shots of your items to list them on our shop inventory system. This will mean people can purchase your items online for click and collect. 

  • We may take videos and photos of your products. We will tag your social media handles whenever we post about your products, and where your products appear in other shop images. If you change your social media handles, please let us know as soon as you can.


COVID-19

  • Due to the ongoing covid-19 pandemic, we may be running shops at a reduced capacity, operating one way systems, providing hand gel and requiring masks to be worn at all times. If this is the case then safety instructions will be circulated with further information about how we will be keeping our traders, staff and customers safe.